Licensing failure, cannot access LM server after installing license file

Article Number: 2489

First Published:

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OS: Unix

Product: Licensing

If the error "Licensing failure, Cannot access LM server (not running or MSGWAIT timeout)" occurs after installing the license file or if lmu seems to hang, this could indicate an issue with the set inode values.

If your Synergy License Manager version is 11.1.1c or lower, run lmu -q and chcek to see if there\'s only one license queue. If this shows both queues are exactly the same, like this:

Queues: (ID=32791 KEY=1140983266<0x440205e2>) (ID=32791 KEY=1140983266<0x440205e2>)

then you should upgrade License Manager to a newer version and follow the instructions below.

If your Synergy License Manager version is 11.1.1d or higher, run lmu with no arguments. If lmu warns of an inode problem, running lmu -fixinode should resolve the issue. If it doesn\'t, contact Synergex Support.

Optionally, you can install License Manager version 11.1.1h or higher and try running lmu -altinode to fix the problem,

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